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Departments

Administrative

The City of Norwood Young America Administration Department is responsible for not only implementing City policies, but for also overseeing daily municipal functions and departmental activities. City finances, personnel activities, and utility billing are additional responsibilities of City Administration.

City Administrator
Steve Helget
Phone: 952-467-1805
Fax: 952-467-1818
Email City Administrator

City Clerk/Treasurer
Kelly Hayes
Phone: 952-467-1807
Fax: 952-467-1818
Email City Clerk-Treasurer

Deputy Clerk/Utility Billing
Debbie Lenz
Phone: 952-467-1810
Fax: 952-467-1818
Email Deputy Clerk/Utility Billing

Administrative Assistant
Alicia Menzel
Phone: 952-467-1800
Fax: 952-467-1818
Email Administrative Assistant


Public Services

The Public Services Department is responsible for maintaining Norwood Young America’s streets, parks, and public buildings. While the Department is responsible for completing general repairs that are required throughout the City, the Department is also responsible for street system, park maintenance, water system maintenance, maintains sewer/ water mains and the efficient operation of the Wastewater Treatment Plant.

Employees of the Public Services Department are also responsible for snow plowing during the winter months.

The Public Services Department is located at 24 Third Ave Southeast 


Public Services Director
Tony Voigt
Phone: 952-467-1830
Cell:  320-761-5008
Email Tony

For Utility Billing questions, or to register for service, please contact Debbie Lenz.

Deputy Clerk/Utility Billing
Debbie Lenz
Phone: 952-467-1810
Fax: 952-467-1818
Email Deputy Clerk/Utility Billing


Automatic Bill Pay

The City of Norwood Young America now offers Automatic Bill Pay.

Click here to sign up! (pdf)
Questions About your Waterbill?

The City of Norwood Young America bills for water and sewer on a monthly basis. If you have any questions about your water bill, please contact the Utility Billing Clerk at 952-467-1810.

How can I save money on my water bill?

The City of Norwood Young America is also your water utility company. We provide low cost access to the municipal water supply. Your bill is based on your use. That means if you use more then you will pay more. In order to save money, you should conserve water.

There are several things you could easily do to conserve water in your bathroom. If you take shorter showers, you can save up to seven gallons of water a minute. When you take a bath, try to use less water in the tub. Installing special toilets, showerheads and faucet aerators can save large amounts of water over time. If a new special toilet seems a little far-fetched for you right now, you can modernize your existing tank by putting a brick or a full plastic bottle inside. Cutting down on the number of flushes can also save large amounts of water. Make sure that when you are shaving or brushing your teeth that you do not leave the water running. Most faucets can use two or three gallons a minute.

The kitchen and the laundry room are other places in the house that can use a lot of water. To reduce your use, the most effective technique is to only run the dishwasher and washing machine when full. As always, cutting down on the amount of time that water is running is also important. Faucet aerators also work well in the kitchen.

There are other ways you can save water, too. Sweeping your driveway instead of hosing it off and watering your lawn less are often recommended. The type of hose nozzle that you use can also create savings. However, probably the most important thing to do is to stop drips and leaks. A slow drip wastes almost twenty gallons of water a day and that adds up on your water bill.


Fire Department

The City of Norwood Young America volunteer Fire Department provides assistance during emergency situations for the City and the surrounding area.

FDNYA Contact Information:

Chief Steve Zumberge
310 Elm Street West
P.O. Box 85
Norwood Young America, MN 55368
Email Chief Steve Zumberge
Phone: 952-467-1806

Station #1:
23 3rd Ave SE
Station Chief: Mark Thomas

Station #2:
327 Elm Street W
Station Chief: Chris Glander

For Emergencies, Call 911
Learn more about the Fire DepartmentBecome a FirefighterNYAFD Store
How to acquire a burn permit?

Open burning permits are not available to residents within the city limits of Norwood Young America.  Recreational fires under three feet in height and three feet in diameter are not required inside the city limits of Norwood Young America.

For those outside the city limits of Norwood Young America, open burning permits can be obtained online by visiting the DNR’s website or by contacting a local Fire Warden or Carver County Environmental Services.

Fire Wardens may only issue permits to residents within their jurisdiction.
Click here for more information about burn permits (pdf)  and for the contact information of your fire warden.

Fire Prevention, Safety and Education

The Norwood Young America Fire Department is constantly striving to inform the public about fire prevention and safety techniques within our service area and beyond.  The fire department participates in a variety of open houses during the year, as well as outreach in our schools and community events.

Keep checking back to see when our next community event is, or follow one of the links below to read more about fire prevention and safety!

Click on the links below to learn more.

Fires

Before Our Arrival >

  • You’ve got a medical or fire emergency and you’ve had to call 911. What now? Here are some tips on what to do before the fire department arrives.

Fast Fire Facts >

  • Some quick facts about fires involving cooking, electricity, smoking, candles and more. Brought to you by the National Fire Protection Association.

Burns

Treatment & Prevention of Burns >

  • Every hour 273 Americans suffer a burn injury. 25% of them will seek emergency or hospital treatment. Know what to do immediately after a burn.

Winter

Cold Weather Safety Tips >

  • With the winter season now upon us, the Fire Department would like to share some tips on safely getting through Minnesota’s winter season.

DNR: Ice Safety Tips >

  • Recommendations, tips and rescue information from the Minnesota DNR regarding ice on Minnesota lakes. Remember, NO ice is 100% safe!

Fire Escape

Make a Fire Escape Plan

  • EVERY family should have a fire escape plan and practice it at least TWICE a year. Download this FEMA grid (pdf) to draw your own and practice with your family!

Fire Escape Systems >

  • Are you looking to purchase fire escape solutions for your homes? Click on this link for various ladders and emergency kits for your home or your business!

Resources

Carbon Monoxide Safety Tips >

  • Approximately 250 people in the United States died last year from the “Silent Killer”. Follow these tips to help protect you and your family this winter.

Dangers of Meth >

  • Information on the dangers of using and producing Meth – brought to you in part from ThePartnership for a Drug-Free America

NFPA Smoke Alarm Videos >

  • You would assume that a smoke detector would wake up your family, right? Not so fast. Watch these videos and learn more.

U.S. Fire Administration >

  • Go to this site for TONS of information including smoke alarm comparisons, fire safety for older adults, rural fire safety, sprinkler information and much more.

National Fire Protection Association >

  • The authority on fire, electrical, and building safety

Carver County Red Cross >

  • Disaster relief, health & safety and blood donations

U.S. Fire Administration for Citizens >

  • Fire safety information and downloads

ReadyCarver.org >

  • Get Informed. Get Prepared. Get Connected.

Minnesota State Fire Chiefs Association >

  • Providing vision, leadership, and direction for the Minnesota fire service

Minnesota State Fire Marshal >

  • State Fire Marshal Division of the State of Minnesota
Public Programs and Events

Stiftungsfest: Minnesota’s Oldest Festival >

  • Annual German festival in Norwood Young America every August!

KIDS ZONE – Fire Prevention in Our Schools >

  • Fun and educational resources for school age children

SW Fire Explorers >

  • Program for boys and girls ages 14-20 interested in learning firefighting skills and first responder skills.

Vile of Life Project >

  • The vial contains important medical information that can assist emergency personnel in an emergency.

Law Enforcement

Policing in the City of Norwood Young America is provided by the Carver County Sheriff’s Department and also a Town Deputy.

Carver County Sheriff’s Deparment
Phone: 952-361-1231 (non-emergencies)

For Emergencies, Call 911
Learn about Carver County Sheriff’s Department

Planning & Zoning

The Planning Commission is a seven-member commission, which conducts public hearings regarding all planning related activities, including but not limited to, amendments to the zoning ordinance, plat approval, variances, conditional use permits, etc.

Continue reading about Planning and Zoning

Economic Development

This Commission advises the City Council on issues concerning commercial and industrial development within the City.

Continue reading about the Economic Development Department
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Helpful Phone Numbers

Public Services Dept:
952-467-1830

Fire Department:
952-467-1806

Community Education:
952-467-7391

Sheriff Department:
952-361-1231

Chamber of Commerce:
952-200-8431

Gopher State One Call:
800-252-1166

Norwood Young America City Hall

310 Elm St W

P.O. Box 59

Norwood Young America, MN

Mon-Fri: 8:00 am - 4:30 pm

Phone: 952-467-1800

Email: info@cityofnya.com

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